Frequently Asked Questions

We typically deliver websites within 5 business days for standard projects. The exact timeline may vary based on the complexity of the website and the package you choose. We prioritize quality while ensuring timely delivery.

For WordPress websites, we offer a 5-day delivery guarantee on standard packages.

We specialize in WordPress development as it powers over 40% of all websites and offers excellent flexibility. We also work with HTML5, CSS3, JavaScript, React, and PHP for custom projects.

For most clients, we recommend WordPress for its user-friendly content management system, extensive plugin ecosystem, and SEO-friendly structure.

Our pricing is based on the service package you select. We offer different tiers to accommodate various needs and budgets. Each package includes specific features and services.

You can view all our packages on our website, and we can also create custom quotes for unique requirements across all our services including web development, SEO, ads management, and video editing.

Yes, we work with clients throughout Morocco including Casablanca, Marrakech, Rabat, and all other cities. We also serve international clients worldwide.

Our digital services are not limited by geographical boundaries. We communicate primarily through email, video calls, and project management tools to ensure smooth collaboration regardless of your location.

SEO is a long-term strategy, and results typically start to become noticeable within 3-6 months. The timeline depends on factors like your industry competitiveness, website age, and the quality of your content.

We provide monthly progress reports and make continuous optimizations to improve your search rankings and organic traffic over time.

We manage campaigns across all major platforms including Facebook Ads, Instagram Ads, TikTok Ads, and Google Ads.

Our ads management services include campaign strategy, audience targeting, ad creation, performance monitoring, and continuous optimization to maximize your ROI.

We offer comprehensive video editing services including UGC video editing, animation videos, social media videos for Instagram Reels and TikTok, and complete video production packages.

Our editing includes color grading, sound design, motion graphics, and optimization for various platforms.

We accept various payment methods including PayPal, credit/debit cards, and bank transfers. We strive to offer convenient payment options for our international clients.

For clients in Morocco, we also accept local bank transfers and other local payment methods.

Our standard payment terms are as follows:

- Web Development: If you don't have a domain name and hosting: 35% upfront payment before we begin work, with the remaining balance due upon completion.
- Web Development: If you already have a domain name and hosting: 50% upfront payment, with the remaining balance due upon completion.
- SEO Services: Monthly billing for ongoing services.
- Ads Management: Management fee separate from ad spend, typically monthly billing.
- Video Editing: 50% upfront, 50% upon delivery for larger projects.

Due to the custom nature of our services, we generally do not offer refunds once work has begun. If we purchase hosting or domain names on your behalf, these costs are non-refundable as they are third-party services.

We ensure complete transparency throughout the process and provide ample opportunities for feedback and revisions to guarantee your satisfaction across all our services including web development, SEO, ads management, and video editing.

Yes, we offer a specific number of revision rounds depending on the package you choose. We want to ensure you're completely satisfied with the final product.

Details about revision policies are included in each package description for all our services. Additional revision rounds can be arranged if needed.

Yes, we offer various ongoing support and maintenance plans to keep your website secure, updated, and performing optimally. These include regular backups, security monitoring, software updates, and technical support.

You can choose a support plan that fits your needs. We also offer support packages for SEO and ads management services.

Yes, we implement SEO best practices during the development process to ensure your website has a solid foundation for search engine visibility. This includes proper HTML structure, meta tags, image optimization, and clean code.

We also offer ongoing SEO services to help you rank higher in search results and attract more organic traffic. Our Professional and E-Commerce web development packages include advanced SEO setup.